The Grotto » Reduction http://www.grottocoffee.com Just another WordPress weblog Fri, 03 Feb 2012 18:19:44 +0000 http://wordpress.org/?v=2.9.2 en hourly 1 The Perils of Error Reduction http://www.grottocoffee.com/the-perils-of-error-reduction/ http://www.grottocoffee.com/the-perils-of-error-reduction/#comments Wed, 28 Jul 2010 03:28:04 +0000 admin http://www.grottocoffee.com/the-perils-of-error-reduction/ The Perils of Error Reduction
This piece on how Starbucks processes a coffee order is written from the perspective of a… Starbucks – Exception handling – Coffee – Beverage – Coffeehouse

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